Compliance is Mandatory.
Overpaying Isn't!

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MedEssist provides software for pharmacies and is not a pharmacy, telehealth provider, or drug manufacturer. If you are a patient needing medical attention, please consult your family physician or local pharmacist.

Trusted by 700+ pharmacies across Canada and the U.S.

Meet Canada's most affordable incident reporting solution, from just $20/month*.  

What's Included? ⬇

Why Choose MedEssist?

Don’t wait for the deadline or struggle with slow, outdated tools. Start free, get comfortable with the workflow and begin building your incident reporting history with confidence.

  • Trusted by 700+ pharmacies across Canada
  • PIPEDA, PHIPA, HIPAA, and SOC2 Certified
  • Over 1 million patients served with MedEssist
SSA Compliance at No Extra Cost
Included is the MSSA developed by ISMP Canada (valued at $150/yr) to meet mandatory SSA requirements.
Automated NIDR Submission
Record incidents once and automatically submit to the NIDR, making compliance simple.
Secure and Anonymous
Foster a safety culture with anonymous incident reporting. Individual staff logins ensure every submission is secure, protecting both staff & patient privacy.
Centralized CQI Dashboard
Streamline continuous quality improvement (CQI) with a dedicated dashboard to organize, track and document all routine activities.
Provincial Regulations
Built to align with reporting requirements in BC, Alberta and Ontario.
Incident Dashboard
New Report

Screen simulation. Final product subject to change.

Get Even More From MedEssist

Whether you start free or upgrade to one of our paid plans, we have the tools to run your modern pharmacy.

The Core Platform

Essential &
Professional Plans

The complete system for modern pharmacies and pharmacy health clinics. Manage clinical assessments, appointments, patients, marketing, and more.

Digital Storefront & Booking
Reserve with Google
Marketing Suite
Clinical Documentation
Compare All Plans & Features
Free Tier

Lumi AI

Clinical AI for pharmacists, by pharmacists. Get clinical answer, draft docs and notes, plus more.

Click to learn more →
$0 Start Cost

Deliveries

Powered by Uber Direct. Ensure patients get items fast — even on weekends, evenings, and holidays.

Click to learn more →
Only $29/mo

Minor Ailments

Assess, prescribe, and document in minutes without disturbing your workflow.

Click to learn more →
Free Tier

Lumi AI

Clinical AI for pharmacists, by pharmacists. Get clinical answer, draft docs and notes, plus more.

Click to learn more →
$0 Start Cost

Deliveries

Powered by Uber Direct. Ensure patients get items fast — even on weekends, evenings, and holidays.

Click to learn more →
Only $29/mo

Minor Ailments

Assess, prescribe, and document in minutes without disturbing your workflow.

Click to learn more →
Free Access

Education & CEs

Library of award-winning accredited CE courses and pharmacist-built training modules.

Click to learn more →
Add-on

Intelligent IVR

Stop the ringing! Let our AI-powered phone system handle refills, appointments, and more.

Click to learn more →
Collaborative

Access to Care

Collaborate with NPs & MDs for 20+ workflows beyond minor ailments. Ontario only.

Click to learn more →
Free Access

Education & CEs

Library of award-winning accredited CE courses and pharmacist-built training modules.

Click to learn more →
Add-on

Intelligent IVR

Stop the ringing! Let our AI-powered phone system handle refills, appointments, and more.

Click to learn more →
Collaborative

Access to Care

Collaborate with NPs & MDs for 20+ workflows beyond minor ailments. Ontario only.

Click to learn more →
The Core Platform

Essential &
Professional Plans

The all-in-one operating system for modern pharmacy clinics.

Digital Storefront
Reserve with Google
Marketing Suite
Compare All Plans
Free Tier

Lumi AI

Clinical AI for pharmacists.
$0 Start Cost

Deliveries

Powered by Uber Direct.
Included

Minor Ailments

Assess, prescribe, and document.
Free Access

Education & CEs

Library of accredited CEs.
Add-on

Intelligent IVR

AI-powered phone system.
Collaborative

Access to Care

Collaborate with NPs & MDs.

*Billed annually as $240/year + tax. Excludes $70/year NIDR submission fee  (payable in AB, BC, waived in ON). Contact for full details.  

Plus, start recording incidents and onboarding your staff at no cost until March 1st, 2026 or your first NIDR submission. 
Early release is now live!

Get a head-start today with MedEssist Deliveries, Lumi AI, accredited CEs, and more — for free! 

All the essentials

Create a Free Account

Full platform, including NIDR submission & CQI reporting, coming early 2026.